Библиография

Дополнительные источники и материалы

Данилов-Данильян В.И. (2007): Вода – стратегический фактор развития экономики России // Вестник Российской академии наук. № 2.
Джуран Д. (1999): Два века качества // Европейское качество. Т. 6. № 2.
Charles Ch.J. et al. (2002): Does ISO 9000 certification pay? // ISO Management Systems. № 5.
Donald W.B. (2002): The Certified Quality Engineer Handbook. N.Y.: ASQ Quality Press.
George M.L. (2002): Lean Six Sigma: Combining Six Sigma Quality with Lean Speed. N.Y.: ASQ Quality Press.
George M.L. (2003): Lean Six Sigma for Service. How to Use Lean Speed & Six Sigma Quality to Improve Services and Transactions. N.Y.: McGrawHill Co.
Levinson W.A., Rerick R.A. (2002): Lean Enterprise: A Synergistic Approach to Minimizing Waste. N.Y.: ASQ Quality Press.
Tapping D., Luster Т., Shaker T. (2002): Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements. N.Y.: Productivity Press.